Mattress Cleaning Service | S.O.P.
Meticulously Protect Your Restful Nights
MATTRESS CLEANING SERVICE S.O.P.
Service subscriber will receive SMS notification upon our service personnel's arrival
Our service personnel will explain the entire service process and reconfirm the service
Then, service tools and cleaning agents will be laid out
The cleaning agent will be ready at the ratio of 1:10 accordingly - 100ml of cleaning agent + 10 litre of water
Pillow case(s) and bedsheet(s) / bed cover(s) will then be removed
Before cleaning, our service personnel will take a photo of the product
Our service personnel will start wiping down/dry-cleaning the bedframe
Our service personnel will then proceed to clean the pillow(s)
Then, the mattress cleaning service will begin with a thorough dry-cleaning and hydro-cleaning session
Our service personnel will spray a layer of bedbug remover on top of the mattress
A notice card will be placed on top of the mattress to act as a reminder for the 4-hour waiting period
Customer will sign a service note to acknowledge the cleaning service, and the customer will receive an electronic certification via email upon service completion.