What are the kitchen appliances covered under WonderKlean Kitchen Appliance Cleaning Service?

• Cooking Hob/Gas Stove
• Range Hood
• Microwave Oven
• Oven

How do I know if I should have my kitchen appliances manually cleaned?

• If it has not been cleaned in 2 months
• If you often fry food
• If it is visibly dirty or stained
• If it exudes an unpleasant odour

How many kitchen appliances can you clean each service?

Under our WonderKlean Kitchen Appliances Cleaning Service, you can choose which kitchen appliances to clean but only 4 units of kitchen appliances will be cleaned each session. In other words, you can clean 1 of each applicable kitchen appliance, or 2 gas stoves and 2 ovens, or even 4 ovens each service.

Is there any discount if I only need to service 2 units of kitchen appliances?

No, but you may request to clean 2 other kitchen appliances in your kitchen.

Do you clean under the stove too?

Yes, we will use a cleaning agent to remove the grease and stains under the stove.

How long does the service take?

Each service takes averagely 90 minutes to complete but the service duration may vary depending on the type and model of the appliances.

Which parts of the kitchen appliances will you clean?

• For a cooking hob or gas stove, we will clean the burner caps and grates.
• For a range hood, we will clean the oil cup, grease filter and front cover.
• For a microwave oven, we will clean the cavity, rack and turntable glass tray.
• For an oven, we will clean the cavity, rack(s) and hidden bake tray.

Will my microwave oven and conventional oven be damaged if you spray the cleaning agent inside the cavity?

No, our cleaning agent is biodegradable, non-toxic and non-corrosive.

Is your cleaning agent safe?

Yes, our cleaning agent is made of food-grade ingredients.

Can my kitchen appliances be used right after the service?

Yes, you may use your kitchen appliances right after the cleaning service.

Will the steam sterilisation damage my kitchen appliances?

No. That said, our steam sterilisation which ranges between 100^oC and 130^oC can eliminate all microbes.

If I would like to add on any services during the other service sessions, is there any limitations on the services I can add on?

No, there are no limitations. You can choose to add on as many services as you need during each service session.

What is WonderKlean Care Plan?

WonderKlean Care Plan is a policy in which an insured receives reimbursement from WonderKlean. This policy is designed to protect an insured in respect of the legal liability to pay compensation for accidental bodily injury or accidental damage to the property of the other person caused by or through the negligence of the insured or his employees or by any defect in the premises owned or any defects in the ways, works of the insured.

What does the WonderKlean Care Plan cover?

The WonderKlean Care Plan covers any property damage that is caused during service sessions. However, it does not apply to the failure of the serviced product(s) (washing machine, kitchen appliances, mattress and air conditioner) after the service session.